Q. Why should I have my bin professionally cleaned?
A. Over time bacteria will grow in your bin and just hosing out a wheelie bin is not sufficient to remove or kill the bacteria breeding ‘bad & smelly guys’. Wheelie bins would have to be the most unhygienic item around your home. Bacteria and germs quickly multiply every half hour if not properly cleaned and sanitised on a regular basis. Wheelie Bin Guy’s professional service will give you peace of mind and protection for your home, your family, and if you have a business, your staff and your customers
Q. Why should I have my bins cleaned by Wheelie Bin Guy?
A. Wheelie Bin Guy will make your bins look and smell great inside and out. We use a completely enclosed washing unit with biodegradable antibacterial detergent and deodorisers combined with high pressure Water to hygienically clean the bins. We use recycled water, which is less impact on the environment and dispose of waste water as required by the WA Water Corporation. We clean the outside of your bin, removing all those unwanted creepy crawlies etc.
Q. How often should I have my domestic wheelie bin cleaned?
A. Wheelie Bin Guy believe all circumstances are different, and believe all bins should be kept in a hygienic state. We recommend starting with 4 weekly service for domestic customers, then if you feel it requires cleaning more often contact us. For business’s and commercial customers, we recommend fortnightly service or four weekly cleaning service for excellent results.
Q. Does my recycle bin need cleaning?
A. It really depends on what you put in it! It normally doesn’t get that dirty like your domestic rubbish bin, but milk, soft drink, beer and wine spillages are great to start bacteria building in your bin, which isn’t good especially in our climate. Also creepy crawlies love sugar based items, so we recommend you have it cleaned at the same time as the domestic bin.
Q. Does your company clean every day of the week?
A. Wheelie Bin Guy’s normal office working hours are 9am to 5pm weekdays. Due to high demand our cleaning unit may work longer hours (7am-6pm weekdays). If you have a requirement for bins to be cleaned outside these hours, send us an email at admin@wheeliebinguy.com.au with your requirements and we should be able to arrange a service for you.
Q. Does your company use harsh or hazardous chemicals?
A. Wheelie Bin Guy use only non-hazardous, biodegradable, environmentally safe products for cleaning.
Q. Is Wheelie Bin Guy a registered business and insured?
A. Wheelie Bin Guy is a professional and registered company fulfilling Australian Industry Standards. All staff and equipment are appropriately trained, licensed and fully insured.
Q. Do I need to be home when you come to clean my bins?
A. No. Once you have paid, our Wheelie Bin Guy fully contained cleaning unit will clean your bins on the day they are emptied by your council. There is no need for you to be home, this process allows minimal disruption to your home or place of work/business. All we ask is that you leave your bin out and empty until we arrive!!
Q. What happens if I forget to put my bin out or if I move house?
A. Don’t worry. Wheelie Bin Guy will credit you the day (extend time on the number of cleans). If you move house and remain within Wheelie Bin Guy’s service reach we will transfer the service to your new address. If you move outside of our reach area we will refund any credit balance to you.
Q. I’m a business owner with all different types of bins. I’m not sure of health requirements. Do you give free on-site advice and quotes? Do you clean the bins on-site?
A. Everybody’s situation is unique.. Wheelie Bin Guy understands this and we take pride in our ability to respond personally and attend on-site to every request for assistance or quotation. Wheelie Bin Guy’s cleaning plant is specially designed and built to cater for 120lt, 240lt, and 360lt bins only
Q. What if I have multiple number of bins to clean?
A. No problem. With a reasonable amount of notice Wheelie Bin Guy can arrange for a cleaning unit to attend. Just send us your requirements and we’ll ensure the job is completed as quickly as possible with the least amount of interruption in your workplace. You can check out our special rates for cleaning more than 2 bins here.
Q. What are standard bin sizes for Perth and what sizes do you clean?
Q. What areas do you currently provide cleaning service to?
A. Wheelie Bin Guy currently offers their service throughout the Northern Suburbs of Perth, WA. However we are constantly expanding our catchment area, so if you’re not sure about your suburb make sure to contact us and we’ll be happy to let you know.
Q. How do I pay for cleaning service if I’m not required to be there when you come?
A. There are a couple of ways to make payment once you have placed an order. These methods will be itemised on the invoice you receive.
Q. Can we pay as we go, for every cleaning instance?
A. Due to the sheer volume of bins we clean, sorry but no. The time it takes to organise monthly payments, reminders etc., it wouldn’t leave us much time to provide a professional service. We offer convenient payment methods which allows us to keep our standard prices at a competitive rate and offer great discounts.
Q. Do you provide a bin cleaning service for Real Estate Rentals, Strata, Holiday Home, Retirement Villages, blocks of Units/Town Houses etc.?
A. Yes, best thing to do is send us an enquiry at admin@wheeliebinguy.com.au and we will get back to you within 24hrs and we’ll let you know what we can provide. You can find out more about our commercial bin cleaning service here.
Q. How do I contact you to place my order?
A. The best way to place an order is to visit our Pricing/Ordering page. Here you will find our competitive pricing and current discounts that you will receive by placing a block order and paying in advance. Or you can always call Wheelie Bin Guy on 0419-961-082 between 9am and 5pm Monday to Friday.
If you have a question that hasn’t been answered here – Please contact us at admin@wheeliebinguy.com.au. We will answer any enquiry within 24hr of receiving it.
Please also feel free to call the Wheelie Bin Guy on 0419-961-082. We’d be only too happy to have a chat.